About NCA of the Carolinas
We are family-owned and have lived and worked in your community for many years and we treat our clients like our own neighbors. Our service and reputation are as important to us as they are to you.
My father has been in the construction business for over 45 years and I have been building homes since I was 18 years old. I am in my 27th year of being in the residential construction field. I have worked my way up from a laborer and a guy that cleaned up the job sites to a framing carpenter, framing foreman, interior trim carpenter, project superintendent, to where I am today. I have worked in almost every facet of building a home from the ground up. I have worked for NCA of the Carolinas and been highly involved in the Insurance restoration field since 1999. I have experience doing the work in the field, managing restoration projects, creating estimates, working with insurance professionals to settle losses, and every facet in-between. I truly enjoy helping a client during their time of need due to a devastating fire or water loss. I appreciate working with my clients to reach a positive settlement with their Insurer, during the repairs, and all the way through handing them the keys to their beautifully restored home when we have completed all repairs. The customers smile and gratitude for the service we provided them makes it extremely rewarding.
Hank Baumstark, Vice President
NCA is always striving to improve. One way to improve is by really listening to our clients critiques they may have. Without our customers, we would not be in business so always listening and implementing procedures to improve will only help us grow and excel in the future. We also strive to stay on top of new products along with the top-quality products being used.
Our Mission Statement
Expert skills, workmanship and attention to detail is our trademark. Communication with our customers from the first point of contact and a continuous connection before, during, and after the project drives our promise of total customer satisfaction. NCA delivers on their promise to treat our customers with respect through honesty, professionalism, and accountability. We treat our customers homes as if they were our own by taking the extra step or making sure the home looks its best during the repairs by keeping the property clean and presentable. We strive to over-achieve where our competition falls short.
Professionalism, Satisfaction, and Empathy
We are a local company serving our neighbors in North and South Carolina for many years. Our construction experience and restoration expertise have continued to build on our solid reputation of consistent, superior craftsmanship and clear, reliable communication with each customer.
The conservative size of our family owned company allows us to provide a more personal service. All questions and concerns are answered directly by certified experts. Our strong background working with both large and small insurance companies for restoration projects has been built through years of experience in the industry. It has allowed us to move quickly and efficiently to return homeowners and business owners back to comfortable lives and routines. Local ownership and a sense of community ensure continued delivery of exceptional service, expertise, and competitive pricing will endure for many years to come.
Peace of Mind
Many years of serving our communities has provided us with fantastic reviews and testimonials from our customers. You can review them by selecting Client Praise, they demonstrate our pride in building great relationships and making a difference in our customer’s lives. NCA makes our client’s needs our top priority.