NCA of the Carolinas handles residential disasters that strike family homes, helping to navigate the insurance claim process to get your life on track quickly and painlessly. We also understand the commercial impact of customer losses while restoring your business and can deal with commercial insurance claims processes to quickly and smoothly get your operation back on track.
- Our many years of experience mean we have formed a relationship with insurers and their information needs to get through the claims process swiftly.
- We anticipate and respond timely to requests for estimates, information, and documentation. Organization is the key to proper scheduling and rapid completion.
- We treat your customers with respect because it is a direct reflection on your business reputation, and our goal is to make sure they receive a positive experience from the first contact to project completion.
- NCA of the Carolinas simplifies communication between the customer and your company, with clear and concise updates through email, phone conversations, and personal meetings.
- A work schedule is delivered to both the customer and the insurance adjustor to make sure everyone is informed of any problems or changes, allowing the project to continue on schedule and stay within the budget.